17jil Privacy Policy

1. Information We Collect

When you register and use 17jil, we collect different categories of personal data depending on what you do on the platform.

Registration & Account Data

When you create an account, we collect your full name, date of birth, email address, mobile number, and a username. This information is required to set up and maintain your account and to verify that you meet our minimum age requirement of 21 years old.

Identity Verification (KYC)

To process withdrawals and comply with responsible gaming practices, we may request a government-issued ID (such as a Philippine passport, SSS ID, driver's license, or PhilSys ID), a selfie for liveness verification, and proof of address such as a utility bill or bank statement. These documents are reviewed by our compliance team and stored in encrypted form.

Financial Information

When you make deposits or request withdrawals, we collect transaction details including your chosen payment method, transaction amount, and reference numbers. We support local Philippine payment options including GCash, Maya, and bank transfers. We do not store your full bank account credentials on our servers. Credit cards and cryptocurrency are not accepted for gaming transactions on this platform.

Device & Usage Data

We automatically collect certain technical data when you access our website, including your IP address, browser type, operating system, pages visited, session duration, and referring URL. This helps us improve the platform experience and detect suspicious activity.

Communications

If you contact our support team via chat, email, or any other channel, we retain a record of that conversation. This helps us resolve issues and improve our customer service.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• To create and manage your 17jil account
• To process deposits, withdrawals, and game transactions in PHP
• To verify your identity and comply with age and identity requirements
• To detect and prevent fraud, unauthorized access, and suspicious activity
• To send you account notifications, security alerts, and OTP codes
• To communicate platform updates, policy changes, and promotional offers (with your consent)
• To improve our services through aggregate usage analysis
• To respond to your inquiries and resolve disputes

We do not use your data for automated decision-making that significantly affects your rights without a human review process in place.

3. Data Sharing and Disclosure

Your personal information is not sold to any third party, full stop. We may share limited data with trusted partners who help us operate the platform, but only under strict confidentiality agreements.

Service Providers

We work with payment processors, cloud hosting providers, identity verification services, and customer support tools. These providers only receive the data they need to perform their specific role, and they are prohibited from using it for any other purpose.

Legal Obligations

In certain situations, we may be required by law to disclose your information — for example, in response to a valid legal order, court subpoena, or to prevent fraud or criminal activity. We will notify you of such disclosures unless legally prevented from doing so.

Business Transfers

If 17jil undergoes a merger, acquisition, or asset sale, your data may be transferred to the succeeding entity. We will notify you in advance and ensure the new party adheres to the same privacy standards.

4. Cookies and Tracking Technologies

17jil uses cookies and similar technologies to make the platform work properly and to understand how users interact with it.

• Essential cookies — required for the platform to function (e.g., keeping you logged in, remembering your session)
• Analytics cookies — help us understand which pages are visited most and how users navigate the site
• Preference cookies — store your settings such as language or display preferences

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect certain features of the platform.

5. Data Retention

We retain your personal data for as long as your account is active or as long as necessary to provide services and comply with applicable obligations. If you close your account, we may retain certain records for a period as required by financial and legal regulations. After that period, data is securely deleted or anonymized.

6. Your Rights

As a 17jil user based in the Philippines, you have rights regarding your personal data. These include:

• Right to access — You can request a copy of the personal data we hold about you
• Right to correction — You can ask us to correct inaccurate or incomplete information
• Right to deletion — You can request that we delete your data, subject to legal retention requirements
• Right to object — You can opt out of marketing communications at any time
• Right to data portability — You can request your data in a structured, commonly used format

To exercise any of these rights, contact our support team. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

7. Security Measures

Protecting your data is something we invest in continuously. Our security practices include:

• SSL/TLS encryption on all data in transit
• Encrypted storage for sensitive account and identity data
• Two-factor authentication and OTP protection for key account actions
• Regular security audits and access control reviews
• Restricted access to personal data on a need-to-know basis within our team

No online platform can guarantee 100% security, so we strongly encourage you to use a strong, unique password and to enable two-factor authentication on your account.

8. Children and Minors

17jil is strictly for users aged 21 and above. We do not knowingly collect data from minors. If we discover that a user is underage, the account will be suspended and any personal data associated with it will be deleted. If you believe a minor has created an account on our platform, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered users via email or an on-site notification. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of the platform after a policy update means you accept the revised terms.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how your personal data is handled, please reach out to our team. We're based in the Philippines and happy to assist users from Manila, Quezon City, Cebu, Davao, and across the country.

You can contact us via the support chat available on the platform or send an email to our address listed in the footer below.